Customs Inspection Insurance
An innovative new insurance product to solve the problem of unpredictable shipping container inspection costs.
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LoadStar Customs Inspection Insurance was born out of a decades long “thorn in the side” problem of Importers who have never had a solution to offset the unpredictable financial sting of a Customs Inspection. Today we pride ourselves on offering a first ever solution to deliver “a predictable cost to eliminate an unpredictable threat”. With LoadStar there are no more dreaded phone calls to make and no more eroded profits to impact your business when your container is subject to a customs inspection. Case solved… profits protected… tense discussions eliminated… import process smoothed out… affordable indemnification to better manage landed costs for Importers!
LoadStar is there to cover your inspection fees from an X-Ray Exam to a Tailgate Exam to a full devanning of your container in an Intensive Exam. LoadStar covers the expense of the invoice and reimburses the claim in 24-48 hours. Fast and efficient processing of your invoice ensures you’ll be back up and running and protecting your profit margins and future business.
I’ve been an importer of home and garden wares for over two decades and custom’s inspections have always been a challenge to deal with. I am eagerly awaiting the launch of LoadStar so I can go about the business of delivering for my customers, not surprising them with unexpected inspection costs.
As new Importers we had no idea of how customs inspection fees could bite into our profit margins. Our last shipment of aluminum bottles brought in from overseas was hit with $1,400 in unexpected customs inspection fees that we hadn’t planned for. LoadStar Customs Inspection Insurance is a no brainer and we’ll be adding it to every container going forward.
QBE is a 130-year-old, $14 billion global insurer focused on helping customers solve unique risks, so they can focus on what matters most. Part of QBE Insurance Group Limited, QBE North America reported Gross Written Premiums in 2020 of $4.775 billion. QBE North America is rated A+ by Standard & Poor’s and A (Excellent) by A.M. Best.
Backed by a global insurance leader, rated A+ by Standard and Poor’s and A (Excellent) by A.M. Best
LoadStar is part of the K2 Insurance family of companies which partners with top-tier insurers and MGAs in the specialty areas they serve. In addition, K2 employs robust, modern technology that aligns with our expansion plans and allows us to bring products to the marketplace efficiently and quickly. We understand how important it is in today’s environment to have a policy administration system nimble enough to accommodate new products, enhancements and regions. We are poised and ready to serve our customers with the best and most efficient systems available in the insurance industry today!
Known as a Non-Intrusive Inspection (NII) or a VACIS exam. CBP orders your container to be driven through an X-ray Machine at the Ocean Terminal and reviews the results. If cleared at this level the container will be released otherwise, this exam could be escalated to either of the next two exams.
The Tail Gate Exam inspects your container at the pier. The CBP officer breaks the seal of the container, opens the doors of the container, and takes a look inside. If everything is found acceptable your container is released; if not, the container is escalated to the final level of exams.
When an Intensive Exam is ordered by the CBP your container is trucked over to a CES (Centralized Examination Station) Exam Site where the container is devanned or unloaded completely. A CES is a private corporation authorized by Customs to offload your container, segregate each set of parcels, open designated boxes, and ready the cargo for a Customs officer to visually inspect the cargo and possibly take samples.
*LoadStar will pay up to $5,000 of your exam fees
A customs hold is any hold put on a shipment to address a potential issue under either Customs regulations or any of the many other agencies involved with regulating goods entering the country.
Merchandise Examination Team (MET) performing Trade Fraud Examinations. Based on data or the lack thereof on the carrier’s manifest, as well as ISF (Importer Security Filing) data.
Commercial Enforcement Hold:
CET Hold (A-TCET): A hold placed by the Anti-Terrorism Contraband Enforcement Team on containers that may contain illegal contraband. Broad definition for any hold put on a shipment to address a potential issue under either Customs regulations, but possibly by any of the many other agencies involved with regulating goods entering the country.
Statistical Validation Hold:
A hold placed on containers when the goods listed on the manifest do not match the expected weight, value, etc. Typically, these are triggered by discrepancies in the data declared against what prior experience says cargo should be for a given commodity.
CET Hold (A-TCET):
Anti-Terrorism Contraband Enforcement Team (A-TCET): CBP is looking for illegal cargo, smuggling, weapons of mass destruction, and other contraband. An (A-TCET) Intensive Examination requires complete unloading and staging of the shipment for piece by piece examination of the cargo.
A number of other Participating Government Agencies (PGAs), e.g., FDA, USDA, CPSC and a host of others regulate products entering the U.S. Any of these agencies may instruct CBP to place a hold on a shipment to ensure that it complies with regulations. (CBPa): Customs and Border Protection Agriculture (AQI) Examinations is looking for pests and insects in wood packaging products and shipping containers. (FDA): Food and Drug Administration Examinations FDA is looking at food products allowed into the United States and for the possible smuggling of prohibited products or foodstuff.
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